Reference

Open nova969 Privacy Choices Clearly

Q: Can I ask for my account data to be corrected?

Yes. Contact live chat, WhatsApp, or privacy@nova969.club with your account ID and registered phone number. We confirm account control first, then correct details that are inaccurate or outdated.

Q: How do I contact you about deleting account data?

Email privacy@nova969.club with your account ID, registered phone number, and the data you want removed. We check whether any service, security, dispute, or required record reason still applies.

Your account, wallet, cookie, and game activity data are handled under this Privacy Policy before you open the lobby or add funds with DANA, OVO, GoPay, or QRIS.

Account data useDANA and OVO contextGoPay and QRIS recordsCookie controls

Explore The Lobby Read FAQ

Check Indonesia Data Use Terms

nova969 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy explains what we collect when you open an account, sign in, set a password, verify by OTP, use cookies, or create wallet activity through DANA, OVO, GoPay, and QRIS. We use that data to run your account, protect access, respond to support requests,

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maintain transaction records, and meet duties that may apply to our service area. We do not sell your personal data. Where access, account eligibility, or service availability is discussed, it depends on local law and is available only where local law permits. If local rules require
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a different handling step, we apply that step to the affected account rather than changing your whole experience without notice.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Ask Us About Privacy Requests

Privacy questions should reach a person who can check your account context without exposing extra data. Live chat and WhatsApp are available from 09:00 to 23:00 WIB, while email at [email protected] works for longer correction or deletion requests. For your safety, we ask for the account ID, registered phone number, and a short description of the request before we discuss wallet, cookie, or login records.

Team online

Live chat privacy help

Use live chat from the account menu when you need a direct privacy answer. We ask for your account ID and registered phone number before discussing cookie, wallet, or profile data.

WhatsApp privacy desk

Message us from Help > Contact Us between 09:00 and 23:00 WIB. Keep the request focused on privacy, such as correcting your phone number or asking how QRIS records are stored.

Email data requests

Send correction, access, or deletion requests to [email protected]. Include only the account ID, registered phone number, and the exact data issue so we can respond without collecting extra material.

ACCOUNT CONTROLS

Control Account Data Across Devices

Your privacy setting is not a single switch; it is handled through account steps, device storage, payment records, and support checks.

Account data collected

We collect details you give during account opening, including phone number, login name, password status, and OTP result. These details help us identify you before changing profile or privacy settings.

Payment data context

DANA, OVO, GoPay, and QRIS activity creates wallet records such as time, channel, reference status, and account match. We use those records for reconciliation and support, not for selling personal data.

Cookie controls

Cookies keep session state, language choice, and basic device settings. On Android Chrome, use Settings > Site settings > Cookies if you want to change browser storage before opening the lobby.

Login protection

Password reset, OTP checks, and new-device alerts help us confirm account control. If a login looks unusual, support may ask extra questions before changing privacy or wallet details.

Retention handling

We keep account and transaction data only while it is needed for service, security, dispute handling, or required records. After that, we delete or separate data where our systems allow.

Change requests

You can ask us to correct a name, phone number, or other account detail through chat, WhatsApp, or email. We confirm account control before making changes to privacy-related records.

Find Privacy Answers Before Joining

These answers focus only on how our Privacy Policy works for your account, device, cookies, and wallet records. They are written for common Indonesia account questions, including DANA, OVO, GoPay, QRIS, OTP, and mobile browser settings. If your case involves account access or local availability, the answer may depend on local law and the service being available where local law permits.

We collect the details needed to create and protect your account, such as login name, registered phone number, password status, OTP result, device details, and wallet activity linked to DANA, OVO, GoPay, or QRIS.

Yes. Game activity can create account records such as session time, selected room, round reference, and device session. This helps us handle account support and security without publishing your personal play data.

We use payment-channel data to match wallet records with your account, confirm whether a transaction reached us, and answer support questions. The policy does not allow us to sell your personal payment data.

Yes. Contact live chat, WhatsApp, or [email protected] with your account ID and registered phone number. We confirm account control first, then correct details that are inaccurate or outdated.

On Android Chrome, go to Settings > Site settings > Cookies and adjust storage before returning to the lobby. Some cookies are needed to keep your session active after login.

Only staff who need the request for account service, security, or wallet support can handle it. We do not give broad internal access to profile, cookie, or payment-channel records.

Email [email protected] with your account ID, registered phone number, and the data you want removed. We check whether any service, security, dispute, or required record reason still applies.

Open nova969 Privacy Choices Clearly

Ask Us About Privacy Requests

Live chat privacy help

WhatsApp privacy desk

Email data requests

Control Account Data Across Devices

Account data collected

Payment data context

Cookie controls

Login protection

Retention handling

Change requests

Find Privacy Answers Before Joining

01 What data does nova969 collect when I open an account?

02 Does the Privacy Policy cover Live Roulette and slot activity?

03 How do you use DANA, OVO, GoPay, and QRIS data?

04 Can I ask for my account data to be corrected?

05 How can I change cookie storage on my phone?

06 Who can see my privacy request inside your team?

07 How do I contact you about deleting account data?

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